What is the Orbitkey Tracker?
Orbitkey Tracker is a Bluetooth-enabled device designed to help you find your lost item. That means that you can attach the Orbitkey Tracker to your valuables and find it in seconds by ringing it with the Chipolo Application on your iOS or Android device. Additionally, you can also ring your misplaced phone by double pressing the Orbitkey Tracker (As long as the phone is within range).
Who is Chipolo and why we partnering with them?
When it comes to bluetooth trackers, not all trackers are made equal! The power is in the size of the community. A larger community means more users capable of finding your lost device.
We are proud to partner with Chipolo as they boast one of the world’s largest Bluetooth tracker communities and they (like Orbitkey) began their journey on Kickstarter in 2013. Their community has expanded rapidly since then, now with users in over 200 countries worldwide and still growing!
How does the Orbitkey x Chipolo Tracker work?
Orbitkey Tracker is a Bluetooth 4.0 enabled device that you can attach to items that you may have misplaced. You are able to use the Chipolo iOS or Android application to find it.
The Orbitkey Tracker locations are updated using the Bluetooth connection between the device and the Chipolo App running on your iOS or Android. The Chipolo App "discovers" Orbitkey Tracker using Bluetooth signals and then uses the services of the iOS or Android devices to update the location information for it. The Orbitkey Tracker needs to be within the Bluetooth range of approximately 150 feet / 50 meters of the iOS or Android device to be discovered.
How do I locate my lost item?
If you are unable to find your keys, or other valuable attached to an Orbitkey Tracker and that item is within range, you can use the Chipolo app to ring your Orbitkey Tracker to assist you to find it.
You can also use the Orbitkey Tracker to help find your connected mobile device if it is within range. Simply push the button on the Orbitkey Tracker twice in quick succession and a ring tone will be played on your mobile helping you to locate it.
What if my Orbitkey Tracker is out of range?
If your Orbitkey Tracker is out of range, the Chipolo app will display it’s last known location. Once you are back within range of that location your Orbitkey Tracker will reconnect and you will be able to ring it to help locate your item.
If your item is no longer at that location then this is where the "Community Search” feature comes into play. We’ve partnered with Chipolo to take advantage of their existing worldwide community that can help to locate your lost item.
If any Chipolo Community member running the Chipolo App comes in range of an Orbitkey Tracker, their Chipolo App will send an anonymous update of that Orbitkey Tracker’s most recent location to you, helping you to locate that item, even if you are not within range.
What can Orbitkey Tracker attach to?
Orbitkey Tracker is the only bluetooth tracking device designed to fit in your Orbitkey Key Organiser and to minimise bulk when attached to key rings. Orbitkey Tracker attaches to your Key Organiser in the same way as keys and can also be attached to the Orbitkey Ring as well as standard key rings.
Also included is a handy tassel that allows you to attach Orbitkey Tracker to a range of other items such as bags, luggage cases or other valuables.
How do you setup the tracker?
To setup the Chipolo with your iOS or Android device please follow this guide.
Please keep in mind that this will only work with supported devices. To look at the requirements of your phone or tablet, please read this article.
If you got your Orbitkey Tracker gifted, but someone used it before the Orbitkey Tracker will not pair with your account. It will say ‘Locked, this Orbitkey Tracker belongs to someone else’. If you encounter this please follow this ‘locked tracker’ guide on the Chipolo website.
Do I need internet access to use my Orbitkey Tracker?
You do not need to have an internet connection to find a nearby Orbitkey Tracker, as it uses Bluetooth to connect.
The Chipolo app will also remember the last known location when your Orbitkey Tracker was connected to your phone. If your Orbitkey Tracker was last connected to another mobile device, you will need an internet connection to get the location through the Chipolo system. You also need an internet connection (data or Wi-Fi) to register or sign into the Chipolo app and to initially pair your Orbitkey Tracker. Once signed in, internet access is not required for connecting to your Orbitkey Tracker via the app.
What other features does Orbitkey Tracker offer?
It is possible to set up Orbitkey Tracker on multiple mobile devices. Both Chipolo Android and iOS applications are capable of sharing.
Further instructions for setting up Sharing feature can be found here.
- Selfie Remote
Orbitkey Tracker can be used as a selfie remote allowing you to trigger your mobile camera shutter via the Chipolo App.
- Named locations
Named locations are used to make sure your Orbitkey Tracker can be found easily. You can name locations that you visit often, so when you lose your valuable with an Orbitkey Tracker attached it will be marked with the location name, eg. 'lost at work' or 'lost at home'. Named Locations are most used at work or at home.
Further instructions for setting up a Named Location can be found here.
- Quiet Zones
Once named locations have been set up they can be enabled as ‘Quiet Zones’ so that you don’t receive In and Out of Range notifications for these locations.
Further instructions for enabling Quiet Zones can be found here
- In and Out of Range notifications (available in beta)
The In and Out of Range notifications alert you when you are about to lose/forget something (out of range notification) or when you came close enough to your lost object to reconnect to it with your phone (in-range notification).
Further instructions for setting up In and Out of Range notifications can be found here
How close do I have to be for my Orbitkey Tracker to connect with my phone?
Orbitkey Tracker works via Bluetooth. Bluetooth is most effective at the 30 ft (10 m) range, depending on the environment. Orbitkey Bluetooth range can extend up to 150 ft (50 m) when there is a clear line of sight from the device to the Orbitkey Tracker.
Some other factors that can interfere with your Bluetooth signal:
- Other Bluetooth devices;
- Other WiFi devices;
- Thicker walls.
Is Orbitkey Tracker a GPS tracker?
Orbitkey Tracker is not a GPS tracker, rather it uses bluetooth to connect with your phone and creates a log of current locations (if in range) or last known locations (if out of range).
GPS trackers are generally larger and require more power, making them impractical for tracking keys and other smaller items.
What is the size of Orbitkey Tracker?
Orbitkey Tracker has been designed to fit neatly in Orbitkey Key Organiser. With the narrowest shape on the market it is also designed to minimise bulk when used with a key ring.
The dimensions are 60mm x 20mm x 4.5mm. The Orbitkey Tracker takes the space of 2 keys when used in the Orbitkey Key Organiser.
Is Orbitkey Tracker Water Resistant?
The Chipolo x Orbitkey Tracker has an IP52 rating which means that the unit is protected from limited dust ingress and water spray < 15 degrees from vertical.
This means that while the Orbitkey x Chipolo Tracker can survive a light splash of water or rain, you won't want to submerge it in water — this is a common tradeoff for any electronic device with replaceable batteries.
The battery included with the Orbitkey tracker lasts up to 6 months and is easily replaceable. When the battery runs low, the Chipolo app will remind you to purchase a new battery (type: CR1620).
What makes Orbitkey Tracker different from other bluetooth trackers on the market?
Aside from our partnership with Chipolo, one of the world’s largest communities of bluetooth tracker users, Orbitkey Tracker is also the only bluetooth tracker available that is designed to fit seamlessly in your Key Organiser.
If you don’t own a Key Organiser, the hole on the tracker itself is large enough to fit any size keyrings.
In addition, Orbitkey Tracker has the narrowest shape on the market, designed to reduce bulk in your pockets when used with a key ring.
Our tracker also comes with a premium leather tassel, allowing you to attach the tracker to any of your belongings (bags, camera, etc.).
The battery in our tracker is easily replaceable, meaning that the tracker will help you find your belongings for a very long time to come.
Can Orbitkey Tracker be used for children or pets?
Orbitkey Tracker is not a GPS tracker, rather it uses bluetooth to connect with your phone and creates a log of current locations (if in range) or last known locations (if out of range). As such we do not recommend the use of Orbitkey Tracker to track Children or Pets
How loud is the volume?
How long does the tracker ring for when triggered?
When triggered, the tracker ring for 18 seconds before stopping. If you still haven’t located it, simply repeat the process.
Can I change the ringtone?
Unfortunately not, the default ringtone was composed both with low and high tones so that people of different ages will have no problem hearing it from a distance.