I haven't received my order. How do I check the status?

 

Depending on your location, and the warehouse your order was shipped out from, our estimated shipping time can vary from 3-20 days.  

Standard shipping from:

• Hong Kong is via HK Post Air Mail e-Express (shipping time 5-15 days)
• Australia is via Australia Post (standard shipping time 2-7 days)
• International orders coming from Australia is via DHL E-commerce (with tracking service; shipping time 7-20 days)
• USA is via First Class USPS (with tracking service and delivery confirmation; shipping time is 2-7 days)

If you're experiencing additional delays, or issues with your order, feel free to reach out to us at [e-mail], and we'll help you out!