Free shipping is available in selected regions, depending on the specified value threshold for each region.
Australia and New Zealand:
- Orders above $60 AUD qualify for free shipping.
- Orders below $60 AUD will have a shipping fee of $7.50
US/Canada/Singapore/Hong Kong:
- Orders above $50 will qualify for free shipping.
- Orders that are below $50.00 will have a shipping fee of $9.90
Rest of World:
- Shipping is $9.90
France, United Kingdom, Germany, Netherlands, Belgium, Denmark, Switzerland, Austria, and Ireland:
- Orders above €50 will qualify for free shipping.
- Orders that are below €50.00 will have a shipping fee of €9.90
Rest of Europe:
- Shipping is €9.90
- You will be able to see your total shipping cost at checkout.
Taxes and Duties may apply.
* Note for BREXIT: Due to Brexit, there may be increased delivery times, delays, or customs fees attributed to orders going into the UK. We are trying our best to minimise the impacts on our customers, and will be sure to keep you posted when we have figured out the best solution. However, please note that sometimes it is beyond of our control.
International taxes and duties
Please note that shipping fees apply for international shipments to the following regions - Europe, South America, Canada, Middle East, Africa, and Asia.
For UK only, following Brexit:
- If the total amount of the order is lower than £135 in value (which aligns with the threshold for customs duty liability), we will collect VAT at the time of purchase and you will not be incurred any extra duties or taxes to receive the shipment.
- If the value of goods is more than £135, a normal custom clearance rule applies. This means the buyer will have to pay any applicable custom duty and VAT tax at the border.
* Your order may be subjected to import duties, taxes, and other fees by the destination country. Duty rates may vary depending on the value of the goods, what they are made of, and where they are made. You will not be required to pay duties or import tax all the time, but that you are aware of the duties that apply in your country in case you are charged to avoid any surprises.
You are responsible to pay for these fees.
Please contact your local customs office for more information.
* Note for Canada: Taxes and Duties are already included in the RRP.
For EU only:
If you have a VAT (business registration) and would like to make a purchase on behalf of your business, please get in touch with our Sales team via sales@orbitkey.com so we can assist with your order process, including your VAT claim after. Our website is for B2C (business to consumer) purchases only so should you put an order through our website, you will be unable to claim the VAT after you have made the purchase.
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